Social media, texts, phone calls claim $1,000 refund available to SCE&G customers

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AIKEN, S.C. (WJBF) — The parent company of SCE&G is setting the record straight when it comes to $1,000 rebates supposed to be given to customers following the purchase of the company to Dominion Energy. 

Officials say misinformation is being shared with SCE&G customers via social media, texts and/or phone calls, claiming a “$1,000 refund” available to be claimed by SCE&G customers.

Consumers are even told they must call a phone number (877-432-3808 to “claim” the refund.

“These communications is misleading and incorrect,” officials said in a news release.

When Dominion Energy in early 2018 proposed a merger with SCE&G’s parent company, SCANA, the company’s initial plan for bringing bill relief to SCE&G electric customers included the idea of a one-time, upfront cash payment of about $1,000 on average to SCE&G residential electric customers. 

The option ultimately was eliminated in favor of a long-term decrease to customer bills.

By the way, the 877-432-3808 phone number is for the court-approved Class Action Administrator.

By calling this phone number, you will hear an automated message regarding details of a settlement reached in a class action lawsuit concerning the failed V.C. Summer Nuclear Project in which SCE&G customers paid costs through their electric bills. 

Officials say current and former customers have been provided notice of the settlement through court-approved means. 

Class members can call 877-432-3808 or visit the website to receive additional authorized information regarding the settlement.

“Calls, texts or social media messages that customers may have received regarding the settlement are not authorized or approved by the Court,” officials said.

You’re asked not to provide personal information to anyone in response to such messages or calls. 

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