To report Closed Captioning Problems, Issues or Concerns, please contact our Captioning Hotline by e-mail, Fax or Phone:


Fax: 804-887-7081

Phone: 888-812-9801

Please include station or market information. We will make every effort to investigate your inquiry within one (1) business day.

To submit written issues, complaints, or concerns, please contact the following:

Matt Johnson, Chief Engineer WJBF-TV
1336 Augusta West Parkway
Augusta, GA 30909
Phone: 706-828-7244
Fax: 804-887-7081

Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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