Local Runners Feeling "Scammed" By 5K Event Cancellation
By Mike Miller, WJBF Weekend Anchor and Investigative Reporter - email
Augusta, GA -
Dozens of local runners are upset about a colorful 5K event that was scheduled in Augusta next month.
"Run or Dye" was canceled last week and now people who signed up for the event are saying the event organizer won't give refunds.
According to Georgia state law, a business doesn't have to offer refunds. The "Run or Dye" website even states that they don't offer refunds on registrations., but since this event was canceled, local runners say they feel scammed.
"Run or Dye" sprays its runners with colorful plant-based powder dyes as they run. That's why Elizabeth Dimauro signed up for the race.
"It just seemed like something fun to do. Something different. And they say that they donate part of the money to charity," Dimauro said.
But the event, which was scheduled for September 13th, was canceled because there weren't enough participants. Brooke Walker also signed up for "Run or Dye", and she, just like dozens of others, was told she couldn't receive a refund.
"They never said how many participants they needed. Now we don't know where our money went," Walker said.
Instead of refunds, registrants were given three options, get two tickets for the Athens event, one ticket for any other race, or let the event organizers donate the money to charity.
"Drive to Athens, Georgia? It's not convenient at all. I have two kids and I have to arrange for babysitters. I had to arrange for a babysitter for the Augusta event," Walker said.
Both Walker and Dimauro say they have reached out to the event organizers, but have yet to get a response. They've also found out that other races across the country have also been canceled, which is leaving to them to believe the race might be a scam.
"I am kind of mad about it. I'm getting over it, but how a company can not offer a product and then keep your money seems kind of ridiculous," Dimauro said.
The company that runs the events, BaseCamp Events LLC, has an "F" rating on the Better Business Bureau's website. BBB Regional Director Gigi Turner says dozens of people have filed complaints about "Run or Dye."
"I think what needs to be looked at is exactly, what is 'Run or Dye' doing and representing. The funds they are receiving, how are they allocated," Turner said.
If you signed up for the Augusta race, you do have the option of disputing the charge through your banking or credit card company. We've found that a few local runners were able to get the bank to refund the money pretty quickly.
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