Augusta, GA -
Last year, Donald Bradley brought his car to R & B Automotive on Tobacco Road because he was having problems with his transmission. The repair shop told him it would cost $1,945 dollars for a new one, so Bradley paid and left his car there.
"I went back to try the car out and it didn't work. You would drive it and when you shifted, it shifted hard like it was about to knock the bottom out of it," Bradley said.
Bradley says he asked the repair shop to fix the problem, but he says it took months before the job was finished. According to a lawsuit he filed, Bradley is also asking the repair shop to refund him the $1,300 it cost him to rent a vehicle while his car was being fixed.
"He told me he isn't paying for nothing, get off of his lot, and he don't care," Bradley said.
Bradley's complaint also says that the shop overcharged him for the transmission. A receipt shows that the shop purchased a transmission for Bradley's car for $1,315 dollars, however, according to an estimate, the shop charged him $1,945 dollars for the part. That's a difference of $630 dollars. So we went to the shop to talk with the owner.
The owner, Reginald Lenon, says he stands by his work, adding that the reason the job took so long was because the customer made a mistake.
"He went and got the wrong transmission fluid," Lenon said.
"No, the transmission fluid was not wrong," Bradley told us.
As for Bradley's claim that the shop overcharged him by $630 dollars, Lenon says that isn't true.
"The transmission he got was for $1,900 dollars. And I didn't make one penny off the transmission. Not one penny off that transmission. And when he destroyed his transmission, I went through the devil trying to get these people to warranty that transmission. That's what he cannot understand," Lenon said.
Bradley isn't the only one who has had problems with R & B Transmission. After having problems with a motor he had installed there, Anthony Britt took the owner to court and won the case.
"I still haven't received my money from them. I keep getting the run around. I went and filed more paper work. I had the Marshall's Office go out to the business," Britt said.
Meanwhile, Bradley is using his experience with the shop as a way to warn others.
"Even if I don't get my money from him, I want people to know about R&B," Bradley said.
"I'm a good man. I'm an honest businessman. And I work really hard up here," Lenon said.
Lenon says he is trying to turn his business around. Right now, the shop has a D- rating on the Better Business Bureau's website. Bradley is suing the shop for about $4,500 dollars.
If you want me to investigate something. You can email me at email@example.com.