Water Woes Still Flowing at Apartment Complex - WJBF-TV ABC 6 Augusta-Aiken

Water Woes Still Flowing at Apartment Complex

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Augusta, GA - News Channel 6 first told you back in March about neighbors having no water for hours at the Brookside West Apartments.

We wanted to know if things have been fixed.

Neighbors say they have received letters warning them that the water would be off for a few hours, but no one knows the cause.

So News Channel 6's Deon Guillory went looking for answers.

In March, News Channel 6 showed you images from Brookside West Apartments.

The complex had been digging up bad pipes and replacing them.

The work has resulted in huge holes in the parking area as well as exposed pipes littering the street and sidewalks.

Fast forward to today and although the water is running the problems keep flowing.

"It just makes it really difficult for us to do everyday normal things when the water is constantly off and they'll do it like 2 or 3 days in a row. Take a break one day and come back and do it 2 or 3 days in a row again," said Kalia Ryan who lives in Brookside West Apartments.

Kalia Ryan is just one of several neighbors who says this problem has been happening for more than two months.

There are piles of dirt in one part of the complex.

A pipe just on the grass.

In another part, a huge hole blocked by cones, but it's just steps away from a playground.

Ryan says management hasn't told her what the issue is.

Ryan said, "what they'll do is, they'll slip letters in our door and they'll say, oh, the waters gonna be off today from such and such time to such and such time, please be patient and that's about it."

While on the property a couple of maintenance workers told a News Channel 6 crew that management wanted to talk. So theywent to the front door and saw signs saying the office was closed.

Calling the office later, a manager answered the phone to explain what may have caused this.

"you know, it's really hard to say. You know, the pipes are old. It's hard to say what caused this."

Ryan just hopes the work gets finished soon.

"It seems nothing has been done. They've still been working on it. What are you really doing when you're up here turning off our water because it looks like it's not getting fixed," said Ryan.

Brookside West Management tells News Channel 6 all the pipes are fixed and the project is finished.

 They said crews will start removing dirt and filling holes on Monday.

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