WOW!, an internet, cable television, and phone service operating in the CSRA has announced they will be hiring several call center staffers.
Read the text of a release from the company:
To accommodate growth while delivering exceptional customer service, WOW! Internet, Cable & Phone is expanding the staff of its Augusta Call Center. The company is now hiring qualified individuals for positions in residential and business sales, customer service and support, and dispatch, as well as for supervisory roles. Hiring will continue into 2014.
Jason Sand, Augusta Call Center Vice President, said the staff expansion is needed for current growth and upcoming initiatives. "As WOW! introduces enhanced technology and new products and services, we'll be ready to provide all the support our customers need. It's very satisfying to have this opportunity to bring new jobs to Augusta."
In recent years, WOW! has received numerous honors for being a desirable place to work. In 2012 and again in 2013, the company was among the "National Best and Brightest Companies to Work For" recognized by the National Association for Business Resources. WOW! has also received multiple consumer awards from J.D. Power & Associates, Consumer Reports, and PC Magazine. The stated mission of WOW! is "to deliver an employee and customer experience that lives up to our name."
"WOW! is a values-driven company," said Abu Khan, Vice President and General Manager of WOW! operations in Augusta and Charleston. "Since this organization became part of WOW! in 2012, we've worked to instill the core company values in everything we do for customers and employees. When employees know they're appreciated, they make customers feel appreciated as well."
Applicants with a strong customer-care focus are invited to apply for open positions here.
WOW! has been one of the nation's leading providers of high-speed Internet, cable TV, and phone serving communities in Illinois, Michigan, Indiana, and Ohio since 1996, and in Kansas, South Dakota and the Southeast since 2012. The company is dedicated to delighting customers with friendly, quality service at affordable prices. WOW! is privately owned by Avista Capital Partners.
1336 Augusta West Parkway
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