311 Director Says Operators Don't Make More Than 911 - WJBF-TV ABC 6 Augusta-Aiken

311 Director Says Operators Don't Make More Than 911

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Augusta, GA -

There's no big difference between what the city is paying it's two different telephone dispatchers.

Augusta's 311 customers service program started earlier this year.

At a budget hearing on Tuesday, Commissioners heard the starting pay for the operators is nearly $6,000 more than what a 911 dispatcher takes in.

Commissioners were shocked at the pay difference, but 311's director says starting pay for her workers is less than $12 per hour.

"It is $23,900 roughly a year, and that is a set salary. We don't offer overtime. Anything that's done additional time is offered as comp," says director Keli Walker.

Walker says she has two veteran employees who came to 311 from other departments and were allowed to keep their current salaries.

Dominick Nutter, the 911 director, says his starting salary for dispatchers is about $27,000 a year. "That's more than 311," he said.

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