Watchdog: PowerSchool system needs more oversight - WJBF-TV ABC 6 Augusta-Aiken News, Weather, Sports

WNCN Investigates

Watchdog: PowerSchool system needs more oversight

Posted: Updated:
RALEIGH, N.C. -

North Carolina is the first state to use one computer system to compile data for every student statewide.

But there have been glitches. PowerSchool's "home base" system crashed Monday.

So what's being done, and who's to blame?

The state uses PowerSchool to get student grades, transcripts and test scores.

Run by Pearson Incorporated, the system -- which replaced a previous outdated system -- requires teachers to spend a lot of time feeding data.

But watchdog groups say the system is often a time-consuming mess, and they want accountability.

"The more and more these outages occur [and] the slower the network is, the more time our teachers spend not in the classroom but trying to deal with PowerSchool," said Terry Stoops, Director of Education Studies with the John Locke Foundation.

WNCN Investigates talked with the state Department of Public Instruction. They said they are holding Pearson accountable, and working with them daily to try and solve the problems. But they say implementing new computer systems like this can take years to get all the kinks out.

Jonathan Carlson

Jonathan is an investigative reporter and anchor with over a decade of experience. Jonathan has broken stories that have resulted in local and statewide change. Contact our Investigative Team anytime HERE. More>>

  • Most Popular StoriesMost Popular StoriesMore>>

  • Owner of Raleigh 'Party Mansion' guilty of tax evasion

    Owner of Raleigh 'Party Mansion' guilty of tax evasion

    Monday, April 14 2014 4:07 PM EDT2014-04-14 20:07:04 GMT
    Claude Verbal II, who now lives in Miami, pleads guilty to a number of federal tax evasion charges.
    Claude Verbal II, who now lives in Miami, pleads guilty to a number of federal tax evasion charges.
  • Mom bites off dog's ear to save daughter during attack

    Mom bites off dog's ear to save daughter during attack

    Tuesday, April 22 2014 2:49 PM EDT2014-04-22 18:49:19 GMT
    Image from CNN/KHOU-TVImage from CNN/KHOU-TV
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
  • NC judge to rule against teacher tenure state law

    NC judge to rule against teacher tenure state law

    Wednesday, April 23 2014 7:18 PM EDT2014-04-23 23:18:26 GMT
    A Guilford County judge is backing two school districts fighting a North Carolina law that phases out job protections for public school teachers in favor of employment contracts.
    A Guilford County judge is backing two school districts fighting a North Carolina law that phases out job protections for public school teachers in favor of employment contracts.
Powered by WorldNow

1336 Augusta West Parkway
Augusta, GA 30909

Telephone: 706.722.6664
Email: talkback6@wjbf.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.