Due To Government Shutdown, Some Services Suffer At Augusta's So - WJBF-TV ABC 6 Augusta-Aiken

Due To Government Shutdown, Some Services Suffer At Augusta's Social Security Office

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Augusta, GA -

Karen Cardenas was getting down to business at Augusta's Social Security Administration Office, even with the Federal government in shutdown. "No problem at all and it was quicker, because there weren't so many people," she said with a laugh.

Fewer people were at the office because Social Security is now providing fewer services due to the shutdown.

"I needed to get a new social security card, so unfortunately, with all the government shut down, they're not doing that at this time," said Gary Bailey, from Martinez.

People could still apply for benefits, or replace a lost or missing check, but there was no help for those trying to get a new, or replace a, Social Security card, which is a hassle for those trying to renew driver's licenses.

"I drove 30 minutes from Thomson to here in Augusta. I don't want my license suspended because I don't have my Social Security card," said Teresa Horne, from Thomson, Georgia. 

"It is aggravating because now I have to take more time off from work, to come down here and do this later," said Bailey.

"If my license is suspended, that's their fault, not mine," said Horne, whose name on her driver's license is different from her Social Security card because of a divorce.

Going to a government office is rarely fun and even worse when you come away empty-handed and will have to come back, even if it's a 60-mile round trip.

"They give you gas money?" we asked. "No, ha ha, they aint going to give it. The government is messed up,"said Horne.

"You blaming anybody?" we asked Bailey.  "Well, we won't go there," he said.

Social Security Field Offices are keeping a list of the people who came in for cards and other services that could not be provided due to the shutdown.

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