State investigates NBRC Construction’s business practices - WJBF-TV ABC 6 Augusta-Aiken News, Weather, Sports

State investigates NBRC Construction’s business practices

Posted: Updated:
State investigators with the Department of Financial Services say they are investigating the business practices of NBRC Construction in Tampa.

The investigators say that since December they have received 90 complaints from insurance companies and consumers.

DFS Captain Michael Byrne said those complaints focus on the company's repeated practice of collecting money from storm damage insurance claims they've filed on behalf of homeowners and the failure to replace the roofs or pay contractors and material suppliers with the insurance money in dozens of cases.

An Eight On Your Side news investigation reveals that two of NBRC's top managers, Henry Martin Pureber and Carlton DeWayne Dunko, are currently out on bond after their arrest on theft charges two years ago in Georgia for similar business practices. 

"No comment," both men said when questioned Friday by News Channel Eight about their Georgia arrests.

Back then, Pureber and Dunko ran a company called American Shingle. Georgia prosecutors haven't yet decided whether to formally charge them, but the Better Business Bureau thought the American Shingle problem was serious enough to send out a nationwide alert following hundreds of complaints from customers in eleven states.

"It sounds very familiar," said NBRC Construction customer Greg Larson. "It's the exact same thing that's happening to us."

Dunko and Pureber have repeatedly declined interviews to answer questions about their business practices through their attorney. They ran away when News Channel Eight approached them for comment outside of their attorney's office Friday.

An Eight On Your Side investigation has identified dozens of homeowners who believe they have been victimized by NBRC's business practices. In some cases NBRC hired contractors to replace their roofs but didn't pay them with insurance proceeds NBRC received as direct payments from insurance companies. Now those contractors and suppliers are filing liens against the homeowners to recover payment for their goods and services.

RELATED STORY: Tampa Bay homeowners surprised by roof repair bills

In other cases, NBRC received insurance payments but no work was done. That's what Robert and Sara Fava say happened to them. Their home has been covered by a blue tarp for months and leaks have caused interior damage.

"We've called them a good 30, 40, 50 times through the last nine months of dealing with this," said Robert Fava."It stinks."

Fava and his wife Sarah say they have mostly been dealing with a customer service representative named Alex, or Chazz--he uses both names.

News Channel Eight discovered that Chazz's legal name is Charles Royall and he is currently serving a four year probation term after his conviction for theft, forgery and fraud. Royall also served time in prison for burglary and trafficking in stolen property and has a number of other past convictions including one for selling heroin.

"I'm dumbfounded," said Sarah Fava after learning about Royall's criminal history.

As recently as Wednesday, Royall assured her husband Robert the delay in getting a new roof is temporary.

"It is being taken care of," Royall said."The owners are doing everything they can to rectify this."

Royall also said nothing illegal had gone on at NBRC or American Shingle and told Fava The News Channel Eight report on NBRC "Is very inaccurate."
On the other hand, Royall told Fava, "I was as blown away by that news story...I was floored by it just as much as you are."

Charles Royall, also known as DJ Chazz, told us he's done nothing wrong in his role with NBRC Construction and declined further comment.  

Stay connected with the news of the day. Download the WFLA news app today. It’s FREE http://8.wfla.com/1etbepy

 

 
  • 8 On Your SideMore>>

  • Outpouring of support for New Port Richey soldier dealing with suspected squatters

    Outpouring of support for New Port Richey soldier dealing with suspected squatters

    Wednesday, April 23 2014 12:22 PM EDT2014-04-23 16:22:35 GMT
    Soldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photoSoldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photo
    Our 8 On Your Side story about a New Port Richey soldier who says his home has been taken over by squatters is striking a nerve in the community. Many News Channel 8 viewers and Facebook followers are angry about what happened to the soldier.
    Our 8 On Your Side story about a New Port Richey soldier who says his home has been taken over by squatters is striking a nerve in the community. Many News Channel 8 viewers and Facebook followers are angry about what happened to the soldier.
  • Pricey processing issue at Tampa hair academy resolved

    Pricey processing issue at Tampa hair academy resolved

    Wednesday, April 23 2014 9:35 AM EDT2014-04-23 13:35:13 GMT
    Loretta Maloy says she always expected to pay for the courses she took those several weeks, but thought $10,000 in loans just wasn’t right.
    Loretta Maloy says she always expected to pay for the courses she took those several weeks, but thought $10,000 in loans just wasn’t right.
  • New Port Richey soldier says squatters won't leave his home

    New Port Richey soldier says squatters won't leave his home

    Wednesday, April 23 2014 8:58 AM EDT2014-04-23 12:58:50 GMT
    Soldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photoSoldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photo
     When soldier Michael Sharkey was deployed to Afghanistan two years ago, he asked a friend to watch over his New Port Richey house. Now, they're fighting to get their house back.
    When soldier Michael Sharkey was deployed to Afghanistan two years ago, he asked a friend to watch over his New Port Richey house. Now, they're fighting to get their house back.
  • NewsMore>>

  • Tampa-based Odyssey Marine set to embark on new search for treasure

    Tampa-based Odyssey Marine set to embark on new search for treasure

    Wednesday, April 23 2014 12:55 PM EDT2014-04-23 16:55:56 GMT
    The Odyssey crew inspects the silver bars as they are recovered from the SS Gairsoppa site and  unloaded on deck of the Seabed Worker. In July 2013 from the site, which yielded 1,574 (60 tons) silver  ingots. Odyssey photoThe Odyssey crew inspects the silver bars as they are recovered from the SS Gairsoppa site and unloaded on deck of the Seabed Worker. In July 2013 from the site, which yielded 1,574 (60 tons) silver ingots. Odyssey photo
    Tampa based Odyssey Marine Exploration has an exclusive contract to recover the remaining valuable cargo from the SS Central America shipwreck off the coast of South Carolina which is thought to have been carrying one of the largest cargos of gold ever lost at sea.
    Tampa based Odyssey Marine Exploration has an exclusive contract to recover the remaining valuable cargo from the SS Central America shipwreck off the coast of South Carolina which is thought to have been carrying one of the largest cargos of gold ever lost at sea.
  • Outpouring of support for New Port Richey soldier dealing with suspected squatters

    Outpouring of support for New Port Richey soldier dealing with suspected squatters

    Wednesday, April 23 2014 12:22 PM EDT2014-04-23 16:22:35 GMT
    Soldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photoSoldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photo
    Our 8 On Your Side story about a New Port Richey soldier who says his home has been taken over by squatters is striking a nerve in the community. Many News Channel 8 viewers and Facebook followers are angry about what happened to the soldier.
    Our 8 On Your Side story about a New Port Richey soldier who says his home has been taken over by squatters is striking a nerve in the community. Many News Channel 8 viewers and Facebook followers are angry about what happened to the soldier.
  • Train, tractor trailer collide in Plant City

    Train, tractor trailer collide in Plant City

    Wednesday, April 23 2014 12:21 PM EDT2014-04-23 16:21:27 GMT
    The Hillsborough County Sheriff's Office is on scene of a crash involving a semi-tractor trailer logging truck vs CSX freight train at S.R. 39 and Moriczville Road in Plant City.The driver of the semi has been transported by ground to a local hospital with non-life threatening injuries. No other injuries were reported.HCSO says there is no electronic crossing signals at this crossing. There is is a posted R.R. Crossing sign.S.R. 39 remains open while the investigation into the crash continues...
    The Hillsborough County Sheriff's Office is on scene of a crash involving a semi-tractor trailer logging truck vs CSX freight train at S.R. 39 and Moriczville Road in Plant City.The driver of the semi has been transported by ground to a local hospital with non-life threatening injuries. No other injuries were reported.HCSO says there is no electronic crossing signals at this crossing. There is is a posted R.R. Crossing sign.S.R. 39 remains open while the investigation into the crash continues...
  • Sign up for WFLA News Channel 8 Email Alerts

    * denotes required fields






    Thank you for signing up! You will receive a confirmation email shortly.
  • Most Popular StoriesMost Popular StoriesMore>>

  • Mom bites off dog's ear to save daughter during attack

    Mom bites off dog's ear to save daughter during attack

    Tuesday, April 22 2014 2:49 PM EDT2014-04-22 18:49:19 GMT
    Image from CNN/KHOU-TVImage from CNN/KHOU-TV
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
    In a backyard in Alvin, swings a very lucky girl. Her name is Mackenzi Plass, or Kenzi for short, and she survived a dog attack and has undergone several surgeries."She'll be two and a half in May," said her very proud mother Chelsi Camp. "She's doing great. You wouldn't know it if you couldn't see."Mackenzi has scars on her face after the ordeal just weeks ago that put her mother's animal instincts to the test."You do whatever you can," said Camp. "I don't have physical strength at my side."...
  • New Port Richey soldier says squatters won't leave his home

    New Port Richey soldier says squatters won't leave his home

    Wednesday, April 23 2014 8:58 AM EDT2014-04-23 12:58:50 GMT
    Soldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photoSoldier & homeowner Michael Sharkey was deployed to Afghanistan two years ago. Facebook photo
     When soldier Michael Sharkey was deployed to Afghanistan two years ago, he asked a friend to watch over his New Port Richey house. Now, they're fighting to get their house back.
    When soldier Michael Sharkey was deployed to Afghanistan two years ago, he asked a friend to watch over his New Port Richey house. Now, they're fighting to get their house back.
  • Disabled vet reunited with service dog lost in car wreck

    Disabled vet reunited with service dog lost in car wreck

    Tuesday, April 22 2014 1:49 PM EDT2014-04-22 17:49:00 GMT
    Luke Macner and Nina. Photo courtesy the Humane Society of Tampa BayLuke Macner and Nina. Photo courtesy the Humane Society of Tampa Bay
    A disabled Tampa veteran was brought to tears Tuesday when he was reunited with his service dog after she went missing in a car wreck.
    A disabled Tampa veteran was brought to tears Tuesday when he was reunited with his service dog after she went missing in a car wreck.
Powered by WorldNow

1336 Augusta West Parkway
Augusta, GA 30909

Telephone: 706.722.6664
Email: talkback6@wjbf.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.