Beaurine Wilkins longs for the old days of trash service. "We didn't have any issues. I mean, the trash man just came and got it and went back out to the street...no problem," said the retired school bus driver.
But, Wilkins has problems now. She went weeks without trash service, and her household trash is finally being picked up, but not bulk waste or yard waste.
Since she's getting assisted service, she has to put those items up on the street. But, she lives 600 feet off Lumpkin Road and she suffers from vertigo.
"Anybody who has had vertigo knows how vertigo is, so I wouldn't attempt to try and take anything to Lumpkin Road," said Wilkins.
It's been a hard road when it comes to Augusta trash service. Once a week pick-up finds cans overflowing and some Commissioners saying they've had their fill with new service.
"Over half this community says it's not working. There's a problem with it now, we might as well face it now or face it later. Once the city gets trashed, then what are we going to do?" says Commissioner Marion Williams.
Bill Polonus' company, Augusta Disposal, picked up trash under the old contract. Now, he says he's has 200 to 300 customers calling him, willing to pay him to come out and pick up an extra day.
"It's not getting done. We're not talking about refrigerators or couches, we're talking about getting the bad stuff up, just get the garbage in the cans," says Polonus.
The city contract with the two companies picking up trash give those companies the exclusive rights to city trash.
"We have got to go back to what we had in order to get something done," says Williams.
But, despite the rocky start, Mayor Deke Copenhaver is in support of the current program. "We need to trust our environmental facilities people, they're the professionals," says Copenhaver.
"Do we throw this contract out and start over?" we asked the Mayor. "I don't think so," he answered.
Augusta Landfill officials will provide Commissioners with a review of the first 45 days of service, where have the pain points have been, and the lessons learned.
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