We continue to get e-mails and Facebook messages from you about problems with Augusta's new trash service. First it was the cutback to once a week pick-up... then it was missing trash cans... then the delivery of the new trash cans. Now... it's all of the above.
Douglas Churchville says the city's new trash service stinks.
"I'm not too happy with it. I'm kind of dissatisfied. I think they need to go back to two day a week. It seemed like we had no problems. Things were getting picked up, everything was on time. We had no issues," says Churchville.
He sent us video of a garbage truck picking up his trash can. He says all of the trash didn't make it inside of the truck and that most of it ended up on the street.
"I had to go out here with a broom and dust pan, sweep it all up and put it all back in the can," he says.
But that isn't all, Churchville says he has discovered a lot more problems with the trash service. He sent us a picture of a container damaged by a garbage truck. And he says the trucks have been leaving trash cans in the street, which he says is dangerous.
"What if people are driving by, not paying attention to what they are doing, they see a can, they swerve and there might be a kid over there riding a bicycle. It's just a hazard," he says.
Another viewer sent us images. The viewer says the garbage truck left the trash cans in front of their driveway.
We've even had some viewers email us and tell us that the trash truck has come by and dumped their trash, but that the trash truck hasn't dumped all of it.
A crew is removing old trash cans from properties. Many people in Augusta tell us they still haven't received a new trash can, so their trash is just sitting outside. Earlier this week we spoke with the landfill director about the problems. This is what he had to say.
"Trash service, overall, is going fairly well. The only pinpoint we still see is assisted collections where we are going up to the house and retrieving the trash. And those are getting better week by week," says Mark Johnson.
But Churchville says that isn't the case. He says he wants things to go back to how they were before.
"It's just a nuisance. You see trash up and down the street when you're driving around. It makes the neighborhood look trashy," he says.
So far this week we have talked with three people on-camera about their missing trash cans. Only one of them has got a new trash can.
We went to speak with the landfill director, but we were told he was busy and wouldn't be able to talk till next week.
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