Elizabeth Martinez called News Channel 6 for help with these growths on her ceiling.
"When I look up and see that, especially when I'm in the shower, I feel like I'm living in filth," she explains.
Several other residents asked to show me what they thought were issues in the complex: more leaky ceilings and this duct disconnecting from above a walk way. Martinez has gotten help, but residents say other issues remain unresolved.
I reached out to North Augusta City Administrator Todd Glover. He says the city has adopted the International Property Maintenance Code and their response depends on the residents' complaints.
Glover says, "if people do make us aware of possible safety concerns as far as property maintenance our code enforcement can come out, take a look at it and, if need be, can require the owner of the apartment complex to make needed repairs."
He tells us that once the building inspection has been done, it's up to the property owner to maintain those buildings. That's exactly what Mark Hinsdale says he and his staff are trying to do out here at Willow Wick Apartments.
"We have a 24 hour maintenance line that any of our residents, when they have an issue within their apartments, they can call the number and we do our very best to respond to those situations within the next 12 hour period," Hinsdale explains.
He says his five person maintenance staff is doing what they can to get a handle on the issues in between the rains.
Both Glover and Hinsdale assure us that if there is a complaint filed with the city or the complex, it will be taken care of as soon as possible.
1336 Augusta West Parkway
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